Terms & Conditions

TERMS OF SERVICE FOR PRIVATE COMMISSIONS

Currencies accepted are either USD or Euros and can be paid through PayPal or any european payment service such as bank transfer.
Commissions can be paid 100% upfront or split 25% upfront and 75% after sketch approval.
Don’t send any payment before I agreed to give you a slot and requested you to send me the payment.

The time it takes to finish your commission can vary between one week and 3 months, depending on factors like health, the complexity of the commissioned piece, other work and convention seasons.
Once the piece is finished, you will receive the full-resolution image along with a web-friendly size.
Traditional commissioned pieces are delivered to the address you’ll provide. Note that delivery fees have to be added to the price of the commission.

You get 3 rounds of changes on the commissioned piece included in the price.
A fee will be added if you want something changed on the final drawing – unless a misunderstanding from my side has been made.
If you want me to change something in the drawing you have approved previously, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage
If your reference is unclear to start with, changes will come at an extra charge.

- I reserve the right to cancel and refund the order at any time for any reason.
- I retain all copyright over the commissioned artwork.
- I will NOT claim the intellectual property (IP) of the commissioned artwork.
- I will NOT profit further from the commissoned artwork unless you (the customer) break any of the terms.
- I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as artbooks.

You (the customer/commissioner) :
- You may upload the commissioned artwork on any website and social channels.
- You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
- You may NOT alter the commissioned artwork without my (the artist’s) consent.
- You MAY be allowed to sell the artwork if it is a part of an adoptable. Please discuss this with me prior to paying for the artwork.
- You retain the rights to the intellectual property (IP).
- You may NOT use the commissioned artwork for commercial purposes.

The following is considered copyright infringement :
- Reproducing/using the copyrighted artwork commercially – means making money off it in any way not excluded from these terms.
- Claiming the artwork as your own.
- Altering the artwork without my consent.

The buyer is not allowed a refund once I started working on the commission.
If for any reason I am unable to start your commission, you will receive a full refund.
If you getting a refund, do not request a PayPal chargeback, I will transfer the money back to you myself.
I you request chargeback at any point when you were not allowed to ask for a refund, you will lose all before mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts).
Sketch and/or final sketches that you must accept before I continue the work.
Insight and involvement in color plan (depending on the complexity of the commissioned piece).
Full-resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing and a smaller version for internet upload. Final file format is usually PNG.